Q: Where are you located?
A: We are located in Cyprus, but we do not have a physical store. We operate as a warehouse and only sell online.
OUT OF STOCK PRODUCTS
Q: Can I place a pre-order for an out of stock product?
A: Yes, customers are able to place pre-orders for out of stock products. Please note that delivery may take longer.
Q: How long does domestic shipping take for in-stock products?
A: Domestic shipping within Cyprus for in-stock products takes 1-2 business days.
Q: How long does domestic shipping take for pre-order products?
A: Domestic shipping within Cyprus for pre-order products takes 1-2 weeks.
Q: How long does international shipping take for in-stock products?
A: International shipping for in-stock products takes 1-3 weeks.
Q: How long does international shipping take for pre-order products?
A: International shipping for pre-order products takes 2-4 weeks.
Q: Do you offer refunds?
A: We do not offer money back once you receive the product, however, if you cancel the order before shipping, you will receive a full refund. If you receive the product and wish to exchange it for something of the same price or exchange it with the same product in a different size, you have 5 days to contact us.
Q: How quickly do you respond to emails and Instagram messages?
A: We respond within 24 hours.
Q: Do you offer customizations or custom printing for clothing?
A: We do not offer customizations or custom printing for clothing at this time.
Q: Do you offer bulk orders?
A: Yes, we do offer bulk orders and offer discounts on them. Please navigate to our contact page and contact us before proceeding with a bulk order in order to receive your discount code.
Q: Are you open to collaborations?
A: Yes, we are happy to collaborate with partners and do features. If you are interested in promoting and receiving an affiliate link for your fans to get a discount, please contact us to sort it out!